At RS Warehouse, we pride ourselves on supplying high-quality steel and roofing products, cut and prepared according to your specifications. Because every order is custom-processed and materials are often cut, bent, or manufactured to size, we do not accept returns or offer refunds once an order has been processed and/or collected/delivered.

No Returns Policy

• All sales are final.

• Returns are not accepted under any circumstances (including change of mind, incorrect measurements, or over-ordering).

• Please double-check your requirements, including measurements, coatings, finishes, and colours, before placing your order.

No Refunds Policy

• Payments made are non-refundable.

• Deposits and balances paid for orders cannot be refunded, in full or in part.

Damaged or Incorrect Products

Every order is quality-checked before leaving our warehouse. If you believe you have received the incorrect product, please notify us immediately upon collection or delivery.

• Claims must be made before the materials are cut, installed, or altered.

• Once installed, we cannot accept any responsibility for product changes, damages, or performance issues caused by incorrect installation or site conditions.

Your Responsibility

We encourage all customers to:

• Confirm their measurements carefully before placing an order.

• Ensure selected coatings and colours match their requirements.

• Consult with our team if uncertain about specifications.